Privacy Policy

We are committed to protecting and respecting the privacy of users and customers of our website www.dipp.md.
Our website www.dipp.md complies with the provisions of the current national legislation, including Law No. 133 of 08.07.2011 regarding the protection of personal data.

1.Who are we?

We are a company that produces, harvests, and provides fruit storage and packaging solutions. Complete contact details can be found here: http://dipp.md/contact.

2. How do we collect information from you?

We obtain information with your consent when you contact us to request information about our services or to request a price quote, either through the contact form on the website, via email, or by phone.

3. What information do we collect and how is it used?

We collect information to enable us to fulfill our obligations to our customers and to respond to business inquiries or provide price quotations for our services.

Specifically, we collect the following personal data:

Full Name, Email, Phone Number To provide a personalized offer to your business from us, we need this data to be able to contact you when you express your desire to receive such an offer through our website's contact form. Also, to provide answers to any questions you may have.

Cookies, Automated Data Collection, and Related Technologies

As you browse and interact with our website, we may use automated data collection technologies to gather certain information about your device, browsing actions, and patterns, including:

Details about your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website. Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we automatically collect helps us improve our website and provide a better and more personalized service, including:

Estimating the size and usage patterns of our audience. Storing information about your preferences, allowing us to customize our website and marketing strategies based on your individual interests. Speeding up your searches on our website. Recognizing when you return to our website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small text file containing an alphanumeric string of characters placed on your computer's hard drive. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the website.

  • Google Analytics - a code that tracks user activity on our website. See the Privacy Policy: https://policies.google.com/privacy?hl=ro
  • Yandex Metrica - a code that tracks user activity on our website. See the Privacy Policy: https://metrica.yandex.com/about/info/privacy-policy
  • Facebook Pixel - is a code placed on our website www.dipp.md that collects data to help us track conversions from ads on the Facebook.com platform, optimize ads, create targeted audiences for future ads, and conduct remarketing to individuals who have already taken some action on our website. See the Facebook Data Policy: https://www.facebook.com/policy.php
  • YouTube - We may use the YouTube platform to upload various videos and display them on our website to better understand the services we offer.

3.1. Sensitive Information

We expressly request that you do not provide any sensitive information. Our goal is not to collect sensitive personal information (such as health data, genetic data, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation).

4. How do we protect data?

Protecting your personal data is of paramount importance to us. We continuously work to protect the interests of our customers. Our security measures pertain to the protection of personnel, information, IT infrastructure, internal networks, buildings containing offices, and technical facilities. Special attention is paid to information such as your personal data. The purpose of our security measures is to balance exposure to risks, commercial value, available technologies, vulnerabilities, and threats in order to comply with applicable legislation and regulations, as well as contractual requirements. Information security and ensuring data protection are crucial to us. We make every effort to implement security measures that provide an adequate level of protection for customer data and prevent and detect any disclosure of personal data to third parties.

5. Who do we share data with?

We may share your data with:

Companies within the DAD Group, within the limits permitted by applicable law. Our subsidiaries may use your information for the purposes described in this document, including presenting and selling services. In the context of legal proceedings or at the request of a competent authority to comply with applicable law or a court decision. We may also process anonymized data (analytics data) that cannot identify you as an individual. Such data may be shared for marketing purposes.

Our website www.dipp.md may contain links to third-party websites, products, and services, as well as links to social networks (Facebook, Linkedin, Instagram, etc.), services, or applications from third parties displayed on our website info@dipp.md, which are subject to the privacy policy of third parties. We encourage you to familiarize yourself with the privacy policies of these third parties.

6. What are Your Rights?

You have the right to:

Find out what information about you we have collected and stored, unless otherwise provided by applicable law. You can request access to your information free of charge. Accept or prohibit the use of personal data for direct marketing, remarketing, or market research. If you believe that we have not complied with this Privacy Policy and the use of cookies or applicable law, you have the right to file a complaint with us or an official complaint with the National Center for Personal Data Protection of the Republic of Moldova (the competent authority for the protection of personal data in the Republic of Moldova).

It may be necessary to update this Privacy and Cookie Policy as our services develop, and we also encourage you to check the latest version of this Privacy and Cookie Policy on our website.

7. How to Contact Us

You can contact us regarding this Privacy Policy or the processing of your personal data using the contact details below.

For written or physical assistance: Chisinau, Igor Vieru Street 15/3, MD-2075 For online assistance: office@dipp.md or by accessing the Contacts category directly on our website.